Jobid=3acd9cbce5dd (0.0901)
Please note: this vacancy is only open to candidates who have the legal right to work in the Netherlands and are currently enrolled in a study program relevant to the role.
About us:
Welcome to Crowne Plaza Amsterdam – South and voco® The Hague, two distinct IHG Hotels where you’ll experience the best of both worlds.
At Crowne Plaza Amsterdam – South, business meets comfort in the lively Zuidas district, with 207 rooms, 7 meeting venues, and vibrant spots like De Japanner Zuid and the Manhattan Lounge-Bar.
At voco® The Hague, an iconic former bank building has been transformed into a stylish hotel with 204 elegant rooms and a warm, welcoming team.
Together, these two hotels offer the perfect place to learn, grow, and connect within the IHG Hotels & Resorts family.
Your day to day:
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Prepares letters of confirmation.
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Communicates reservation information to the front desk.
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Processes cancellations and modifications and promptly relays this information to the front desk.
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Understands the hotel’s policy on guaranteed reservations and no-shows.
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Processes advance deposits on reservations.
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Tracks future room availabilities based on reservations.
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Helps develop room revenue and occupancy forecasts.
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Assists in preregistration activities when appropriate.
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Monitors advance deposit requirements.
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Handles daily correspondence. Respond to inquiries and make reservations as needed.
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Ensuring that the systems have timely, complete and reliable information.
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Ensure that all data are carefully and correctly entered in the system.
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Collect and track commercial information.
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Provide information to the organization; providing various (ad-hoc) reports, answering questions, etc.
Ready to land this internship?
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The internship is part of your school program
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Excellent communication skills in English and preferably also in Dutch. Another language is always a plus.
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You have a positive, can-do attitude and enjoy working with people
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Good communication and organizational skills
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Experience with Microsoft Office (Word, Excel, PowerPoint); experience with Opera is a plus
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A well-groomed and professional appearance that represents our brand with confidence
Benefits of working at voco® The Hague and Crowne Plaza Amsterdam – South:
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Employee discount for all 6000+ IHG hotels worldwide
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Friends & family rates to share with your loved ones
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Up to 50% discount in participating hotel bars and restaurants
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International career opportunities after graduation
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Be part of the voco® life with access to a global network of IHG hotels
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Enjoy homemade lunch or dinner options during your working hours
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Access to training, internal growth, and coaching opportunities
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Curious about other departments? We offer cross-training opportunities
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Discount on offered gym membership as well as free access to the hotel gym, as long as guests are not disturbed
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Discount on collective health insurance
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Your uniform will be cleaned by the hotel
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Regular staff events, parties, and departmental outings
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CultuurWerkt! account: Enjoy discounts on theatre, cinema, dance, and other cultural activities
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Work with a passionate, ambitious, and international team
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Get a behind-the-scenes look at hotel operations and learn more about different departments.
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At IHG, we believe in giving you the Room to Belong, Grow, and Make a Difference. Through our myWellbeing program, we support your health, lifestyle, and career development — because we know that when you feel your best, you perform your best.
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