Merlin Entertainments

General Manager – Legoland Discovery Centre Scheveningen – Merlin Entertainments – The Hague

Jobid=c3c709292591 (0.0248)

ph3General Manager – Legoland Discovery Centre Scheveningen /h3 pbLocation: /b Scheveningen, South Holland, Netherlands /p pLEGOLAND® Discovery Center is the ultimate indoor LEGO® experience, where imagination, creativity, and fun come to life for thousands of families every year. /p pWe’re looking for an inspiring and commercially driven bGeneral Manager /b to lead our attraction in Scheveningen and bring unforgettable LEGO adventures to life. /p pAs General Manager, you’ll be the heartbeat of the attraction—responsible for operational excellence, commercial performance, team leadership, and delivering magical guest experiences day in, day out. You will report to the bRegional Director /b. /p h3Key Responsibilities /h3 h3Operational Leadership /h3 ul liOversee daily operations, ensuring a safe, efficient, and exceptional guest experience. /li liMaintain the highest standards of health safety, cleanliness, and LEGO® brand immersion. /li liLead, coach, and develop a passionate team across Operations, Retail, Admissions, Food Beverage, and Marketing. /li /ul h3Commercial Strategic Management /h3 ul liDrive revenue, EBITDA, and guest volume through strong commercial planning and innovation. /li liDevelop and deliver annual business plans, budgets, and performance KPIs. /li liManage relationships with partners, suppliers, local authority stakeholders, and central teams. /li /ul h3Guest Experience Brand Excellence /h3 ul liEnsure every guest enjoys an unforgettable LEGO® adventure from start to finish. /li liMaintain world‑class guest satisfaction and category‑leading NPS. /li liUphold all global LEGOLAND® brand standards and marketing guidelines. /li /ul h3Team Culture Leadership /h3 ul liBuild an inclusive, positive, and high‑performing team culture. /li liRecruit, train, inspire, and retain great people. /li liFoster teamwork, creativity, and cross‑functional collaboration. /li /ul h3Qualifications Experience /h3 ul li5+ years of senior leadership experience in visitor attractions, hospitality, tourism, retail, entertainment, or leisure. /li liStrong commercial acumen and experience managing PL, budgets, and commercial strategies. /li liAbility to motivate, coach, and lead large, diverse teams. /li liA guest‑first mindset and passion for delivering magical experiences for families. /li liStrong organisational ability and a love for working in a dynamic, fast‑paced environment. /li liFluency in Dutch and English (both required). /li /ul h3Benefits /h3 ul liA unique opportunity to lead a globally loved family attraction. /li liCompetitive salary plus 8% holiday allowance. /li liParticipation in the Company Pension Plan with Nationale Nederlanden. /li li25 holiday days per year (plus statutory public holidays). /li liPerformance‑related bonus. /li liCar allowance. /li liMerlin Magic Pass—free entry to Merlin attractions worldwide for you, friends, and family. /li liCareer development and growth opportunities within Merlin’s global network. /li liA fun, creative, international working culture built on imagination and play. /li /ul pbPosted Salary Range: /b Competitive /p pbSeniority level: /b Directorbr/bEmployment type: /b Full‑timebr/bJob function: /b Management and Manufacturingbr/bIndustries: /b Entertainment Providers /p /p #J-18808-Ljbffr

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