Jobid=1c641a39e382 (0.0373)
I’m hiring my design partner to take the WeTravel product into its next stage of rapid growth. Multi-day travel businesses (think of a 7-day safari in the Serengeti or a 5-day scuba diving trip in the Galapagos) use WeTravel as their end-to-end operating system to manage sales processes, collect payments, and run their back offices. Our powerful payment stack and AI-enabled solutions help them grow sales, save money, and save time. This included enabling a travel company to book more than 400 students on a graduation trip, each with personalized packages. This initial product-market fit powered nearly eight years of strong growth, a successful Series B raise, and resilience through COVID. After solving reservations and payments, we learned that our clients still struggled with inefficient sales processes and back-office operations. Much of their work involved moving data across multiple systems and relying on spreadsheets that did not scale with their businesses. We added an automated liability waiver tool and passport information collection to simplify back-office operations. Building On Our Successful 2.0 And Our Recent Series C Funding, We Are Working Towards The Next Stage Of WeTravel With Three Major Investments Becoming an industry network, not just a software system. We are now helping them find those partners, coordinate with them, and pay them within WeTravel. These Investments Represent a Shift In Both Scope And Ambition. To Make Sure We Achieve This Product Ambition, We Want To Elevate Our Product Design Practice. Our design team is already strong at creating features to solve individual pain points. Now we want to raise the bar on quality, velocity, and cohesiveness across the entire product so that WeTravel operates as a unified system. Product Design Team Our design team is amazing, tight-knit, and hungry to learn and grow, particularly in building AI features and delivering business impact through design. Our Lead Designer has served as a player-coach for years and now wants to focus fully on being a senior IC. This creates the right moment to bring in a dedicated leader and coach for the team. We combine global diversity with the agility and closeness of a much smaller team. Our clients are also easy to reach, which helps us stay close to their needs and build with them. The Head of Product Design is the chief designer and a strong design team manager. Design the whole product experience as the design partner to the CPO. Guide designers to craft features that feel simple, obvious, and cohesive across the product. The Head of Product Design is accountable for raising the bar on design details, down to the microcopy, through the team’s work. Strengthen our design system and our processes, within the design team and with stakeholders, so we continuously improve both quality and velocity. Manage Coach every designer to improve their craft and other aspects of being a great WeTravel designer, including business understanding. Maintain and add to our vibrant, tight-knit design studio culture. Guide designers and others to blend the voice of customers, data, and first-principles thinking to drive clear decisions. Is an exceptional product designer and design leader with a strong track record of driving business outcomes through both craft and leadership. Has built relevant B2B SaaS and FinTech products such as CRM systems, task management tools, Canva-like creator tools, business wallets, or traveler checkout flows. Management experience does not need to be contiguous. Work remotely for a maximum of 4 weeks per calendar year. ~Annual team off-site (often somewhere sunny &##127754; ). ~ Tuesday team lunches and after-work social events. ~ Join an international, travel-loving team with a passion for adventure and innovation. Our clients are entrepreneurs and artisans who pour their passion into creating bucket-list experiences, including some who have honed their craft over multiple generations. If you want to share this obsession with our design team and with me, we would be excited to get to know you.
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