Jobid=9c969d0a65ed (0.0273)
Join our fast-paced, evolving environment as an IT Support Specialist, where you’ll provide high-level, hands-on customer service and technical support. This is your chance to play a key role in an ambitious, industry-leading company delivering premium IT services. Deliver outstanding technical support, ensuring customer satisfaction at all times. Diagnose and resolve hardware and software issues, including ordering and replacing parts when necessary. Manage user accounts, maintaining security settings and group permissions. Act as an escalation point for Tier 2 and Tier 3 support teams, providing on-site assistance for complex issues. Collaborate with third-party vendors for quick resolution of hardware and software issues. Install and configure PCs, peripherals, and LAN equipment. Experience: Minimum of 5 years’ experience in onsite IT support (or an equivalent combination of education and experience). Team player with a proactive and positive attitude. Stefanini Group is a Brazilian company with over 35 years of experience delivering IT services globally — from IT outsourcing to application development and IT staffing. We proudly serve diverse industries, including financial services, manufacturing, telecommunications, chemicals, technology, public sector, and utilities. At Stefanini, we offer career opportunities locally and internationally for professionals looking to join a vibrant, passionate, and collaborative team. If you’re a customer-focused professional with a “get it done” attitude, let’s grab a coffee and chat about your next career step!&##Learn more about us at, and follow us on LinkedIn, Facebook, and Instagram for insights from our team.
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