NLO

Jobid: 639817494246726616 (0.0502)

What will you be doing?

You monitor the progress of incidents and requests, identify potential bottlenecks, and ensure users receive clear updates on the status of their tickets. Thanks to your proactive attitude, colleagues feel well supported and business processes continue to run smoothly.

In addition, you perform basic maintenance activities on printers and multifunction devices and contribute to a well-functioning IT environment.

Your professional qualifities

In addition to a completed vocational ICT education, you recognize yourself in the following:

A completed ICT qualification at MBO (vocational) level.

Some relevant experience in an IT support, helpdesk, or service desk environment.

Basic proficiency in English.

Strong customer service and communication skills, both verbal and written.

Accurate and diligent in registering and following up on incidents and requests.

Able to prioritize tasks and effectively monitor progress

Your working conditions – what do we offer?

NLO IPSILON offers an excellent and competitive employment package, including:

A monthly salary of € 2.600 – € 3.700 (depending on experience)

An attractive bonus scheme.

An pension plan.

Ongoing education and developments.

This is a full-time position (38,75 hours) 31 hours can be discussed. NLO IPSILON offers an international workplace, and you will be working within the IT team of 15 colleagues.

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Deel deze vacature:

Medewerker Frontoffice – NLO – The Hague

NLO