Talent / WLG

Principal ICT Support Technician (Hardware, Software, Network Faults) for NATO with security clearance – WLG – The Hague

Jobid: 638820164019750547 (0.0502)

Two seats, same job: be the person who actually fixes it.

A multinational defence service line in The Hague keeps its own systems, networks and end-user
equipment running around the clock. You would be part of that team on site – installing, configuring,
diagnosing and, when your week on the rota comes round, answering immediately.

What you would be doing

  • Installing, configuring and removing hardware and software, testing what you have done and
    recording what now exists
  • Watching operational systems for load and failure, tuning them, and taking new versions of
    system software through test into service
  • Carrying out network maintenance and configuration work, and diagnosing faults with a proper
    method and proper tools
  • Taking second-line tickets to resolution against agreed response targets, including your share
    of the immediate on-call rota
  • Helping with the design, test and on-site support of engineering changes to the service, on top
    of day-to-day operations

What you would bring

  • Several years of implementing and maintaining ICT end systems inside a large organisation
  • Confidence configuring hardware and software, and the independence to solve a problem alone
  • Troubleshooting under pressure with users waiting, and the patience that goes with it
  • Useful extras: networking (TCP/IP, VPN, VLAN, firewall, DNS), server hosting and storage
    configuration, log analysis, packet capture, some scripting or development
  • ITIL training, and professional English

Why this one is worth a look

Two identical seats are open at once, so a strong technician who is available has a genuine
chance, and the work runs from a standing framework rather than a one-off project.

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