jobid=A.0.0348
pStore Manager – Rotterdam /ppIndustry: Designer toys and collectible pieces /pp Location: Rotterdam, The Netherlands /pp Job Type: Full-time, Permanent /ppAbout POP MART /ppFounded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters. /ppPOP MART has established a strong presence across key European markets, including the UK, France, Italy, Netherlands, Germany, and Spain. As part of our strategic growth initiatives, we are focused on expanding our retail network into additional high-potential markets across Europe, continuing to strengthen our brand’s position in the region. /ppFor more information, please visit and our LinkedIn Career page. /ppWhat to Expect /ppPOP MART is a fast-paced company with a young and multicultural team where you can expect to: /pulliGain valuable professional experience covering the entire retail lifecycle /liliWork with people from different countries and cultures in a collaborative environment /liliReceive structured customer service, retail operations, and product training /liliBe proactively involved in the company’s growth /li /ulpBenefits /ppPOP MART offers our employees: /pulliSelected POP MART toys as appreciation gifts every month /liliA structured commission scheme aligned with company and individual performance /liliComprehensive training and development programs /liliRegular team social events /li /ulpThe Role and Candidate /ppWe are looking for a dynamic and passionate Store Manager to lead our very first store in Rotterdam, opening this September. /ppMain Responsibilities: /pulliLead and manage all aspects of store operations, including sales, merchandising, inventory management, and customer experience /liliDevelop and execute strategies to achieve and surpass sales objectives /liliImplement merchandising standards to optimize the sales space and maximize profitability /liliManage inventory effectively, maintaining appropriate stock levels and adhering to replenishment cycles /liliEnsure exceptional customer service aligned with POP MART’s high standards /liliCoordinate and execute commercial activities such as promotions, events, product launches, and CRM campaigns /liliTrain, mentor, and develop team members, fostering growth and engagement /liliAnalyze performance metrics (KPIs), such as customer footfall, average spend, and transaction volume, adjusting strategies as needed /liliEnsure compliance with company policies, safety procedures, and regulatory standards /li /ulpRequired Qualifications: /pulliAt least 5 years of experience in store management or supervisory roles in dynamic multinational retail environments /liliProven ability in managing and analyzing commercial KPIs and budgets /liliDemonstrated leadership, team management skills, and the ability to inspire and motivate teams /liliStrong problem-solving abilities and proactive attitude /liliFluent in Dutch and English /li /ulpDesirable but Not Essential: /pulliExperience in the toy industry or pop culture retail sector /liliFamiliarity with European retail landscapes /liliUnderstanding of designer toy and collectible trends, particularly in the art toy market /li /ul
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